1. Delete it from the app

Sign in to Warehouse Manager, open More → Settings, and choose Delete Account. After you confirm, the deletion happens right away. It cannot be undone.

2. Or ask us to delete it

If you cannot sign in or no longer have the app, email [email protected] from the email address on the account, with the subject "Delete my account". We confirm the request comes from the account holder before acting, and we delete the account within 30 days.

3. What is deleted

If you are a team member: your account (name, email, profile picture, role) and the notification links of your devices.

If you are the owner of the company account:your account and the entire company — its warehouses, vaults, loose items, storage units, clients, tasks, deliveries, history, snapshots, activity records and every photo stored with them. The other members of the team stay signed up, but are removed from the company and stop receiving its notifications.

4. What is kept, and for how long

Backups: the database is backed up once a day and each backup is kept for 7 days. Deleted information can remain in those backups for up to 7 days, until they rotate out. Backups are only used to recover the service after a failure.

Records made by your team:if you were a team member, entries in your company's activity history that you created (for example, "vault moved by …") stay with the company, which owns that history.

Payments: if your company subscribed, payment and invoice records are held by Stripe for the period its own policies and tax law require.

5. Questions

Write to [email protected]. More about how we handle data is in our Privacy Policy.